Last updated:10/7/2026
1. Who we are
This website is operated by Patricio Colombo, trading as Net Tech IT (“Net Tech IT”, “we”, “us”, “our”), a sole trader based in Horsham, West Sussex, England.
- Website: nettech-it.com
- Contact email: dpo@nettech-it.com
- VAT registration number: GB504643608
- ICO registration: Net Tech IT is registered with the Information Commissioner’s Office. Net Tech IT is the data controller for personal data collected through this website, except where stated otherwise below.
2. What data we collect
2.1 Contact form
When you submit an enquiry through our contact form, we collect:
- Name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Any other information you choose to include in your message
Our contact form is a HubSpot form; submissions are sent directly to our HubSpot CRM (see 2.2 below).
2.2 CRM (HubSpot)
We use HubSpot as our customer relationship management (CRM) system. Contact form submissions, and details of your interactions with us (such as email opens, meeting bookings, and enquiry history), are stored in HubSpot.
HubSpot acts as a data processor on our behalf. HubSpot’s own privacy policy is available at legal.hubspot.com/privacy-policy.
2.3 Website analytics
We use Google Analytics and HubSpot Analytics to understand how visitors use our website. This may include:
- Pages visited and time spent on the site
- Approximate location (derived from IP address)
- Device and browser type
- Referral source (e.g. search engine, social media)
This data is aggregated and used to improve the website; it is not used to identify you personally except where linked to a form submission (see 2.4 below).
2.4 Cookies and tracking technologies
Our website uses cookies, including:
- Google Analytics cookies — used to measure site usage and traffic
- HubSpot tracking cookies (marketing/CRM) — used to recognise returning visitors, link site activity to CRM contact records, and measure email/marketing engagement
You can control or delete cookies through your browser settings. A cookie consent banner is displayed on the site.
3. Why we process your data and our lawful basis
| Purpose | Data used | Lawful basis (UK GDPR) |
| Responding to enquiries submitted via the contact form | Name, email, phone, message content | Legitimate interests — responding to a request you have made |
| Maintaining CRM records of prospects and clients | Contact details, interaction history | Legitimate interests — managing business relationships |
| Website analytics and performance monitoring | Usage data, approximate location, device/browser data | Consent (non-essential cookies), or legitimate interests where cookies are strictly necessary |
| Marketing communications (if you opt in) | Name, email, engagement data | Consent |
4. Who we share data with
We do not sell your personal data. We share data with the following third parties who process it on our behalf:
- HubSpot, Inc. — CRM and marketing platform (data processor)
- IONOS — website hosting provider
- Google Analytics — website analytics
We may also disclose data where required by law, or to protect our legal rights.
Data is not transferred outside the UK/EEA
5. How long we keep your data
We retain personal data only for as long as necessary for the purpose it was collected for. As a general position:
- Accounting and tax-related records are kept for 6 years, in line with HMRC record-keeping requirements
- Other enquiry and CRM data is kept for as long as you remain a prospect or client, and for a reasonable period afterwards
Analytics data is typically retained in aggregated/anonymised form or for a fixed rolling period set by the analytics provider.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent
- Complain to the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, contact dpo@nettech-it.com.
7. Children
This website is not directed at children, and we do not knowingly collect data from children.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
9. Contact
Questions about this policy or how we handle your data: dpo@nettech-it.com.
